This Payment Policy explains how deposits, withdrawals, verification and related financial matters are handled at riderbet, operated by Coin Eyes LLC and accessible at riderbet-casino.nl. Please read it carefully before transacting on the platform. By making a deposit or requesting a withdrawal, you confirm that you have read and accepted the terms set out below.
1. Operator & Regulatory Information
riderbet is owned and operated by Coin Eyes LLC, registered in Belize. The platform holds a Curaçao (offshore) licence and launched in 2025. All financial transactions processed through riderbet-casino.nl are governed by this Payment Policy together with the site's General Terms and Conditions.
2. Supported Payment Methods
riderbet operates a crypto-first cashier, processed through CoinsPaid and CatPay, alongside traditional card and digital-wallet options. The full range of supported methods is set out in the tables below.
2.1 Deposit Methods
| Method | Minimum Deposit | Maximum Deposit | Processing Speed |
|---|---|---|---|
| Visa / Mastercard | €20 | €5,000 | Instant |
| Apple Pay / Google Pay | €20 | €3,000 | Instant |
| Bitcoin (BTC) | 0.00022 BTC | Cashier limit | Instant |
| Ethereum (ETH) | 0.011 ETH | Cashier limit | Instant |
| USDT / USDC / DAI | 20 units | Cashier limit | Instant |
| Other Supported Cryptocurrencies | Varies by coin | Cashier limit | Instant |
riderbet supports 21 cryptocurrencies in total, including BTC, ETH, USDT, SOL, DOGE, ADA, XRP and more. The full list of available coins is displayed in the cashier at the time of deposit. All deposits are credited to your account balance instantly once the relevant blockchain network has confirmed the transaction.
2.2 Withdrawal Methods
| Method | Minimum Withdrawal | Weekly Limit | Processing Speed |
|---|---|---|---|
| Visa / Mastercard | €40 | €10,000 | 1–3 business days |
| Apple Pay / Google Pay | €40 | €10,000 | 1–3 business days |
| Bitcoin (BTC) | 0.00042 BTC | Equivalent limit | Approximately 1 hour |
| Ethereum (ETH) | 0.022 ETH | Equivalent limit | Approximately 1 hour |
| USDT / USDC / DAI | 40 units | Equivalent limit | Approximately 1 hour |
3. Transaction Fees
riderbet charges no fees on deposits or withdrawals. However, please be aware that blockchain network fees (commonly referred to as "gas fees") are inherent to cryptocurrency transactions and are set by the relevant network, not by riderbet. Such fees are outside riderbet's control and may be deducted by the network itself. Card issuers or digital-wallet providers may also apply their own charges, which riderbet is not responsible for.
4. Processing Times
Deposit funds are made available in your account balance as follows:
- Card and digital wallet deposits (Visa, Mastercard, Apple Pay, Google Pay): credited instantly upon authorisation.
- Cryptocurrency deposits: credited instantly once the transaction receives sufficient network confirmations.
Withdrawal requests are processed as follows:
- Cryptocurrency withdrawals: once a withdrawal request has been reviewed and approved, funds are dispatched to your nominated wallet in approximately one hour.
- Card and digital wallet withdrawals (Visa, Mastercard, Apple Pay, Google Pay): funds are dispatched within one to three business days after approval, subject to the processing times of the relevant payment rails.
Processing times quoted above assume that all identity verification (KYC) requirements have been satisfied prior to the withdrawal request being submitted. Requests submitted before KYC is complete will be held pending until verification is finalised.
5. Withdrawal Limits
The standard withdrawal limits applicable to all players are as follows:
- Minimum withdrawal: €40 (or cryptocurrency equivalent).
- Daily withdrawal limit: €5,000.
- Weekly withdrawal limit: €10,000.
These limits may increase as you advance through riderbet's VIP programme, which runs across 50 levels. Players at higher VIP ranks may be eligible for elevated daily and weekly withdrawal caps. Please refer to the VIP Programme Terms for further detail on how limits scale with rank.
5.1 Large Wins — Instalment Payments
Wins exceeding €50,000 from non-progressive jackpot play will be paid in monthly instalments of €50,000 each until the full amount has been disbursed. Progressive jackpot wins are paid in full as a single payment and are not subject to this instalment policy.
6. Return-to-Source Policy
All withdrawals must be returned to the same payment method used to make the corresponding deposit. For example, if you deposited using a Visa card, any winnings must be withdrawn to that same card. This policy is in place to comply with anti-money laundering obligations and to protect players against fraud.
Funds deposited in cryptocurrency will be withdrawn in cryptocurrency only. It is not possible to convert cryptocurrency balances to fiat currency at the point of withdrawal. Similarly, fiat deposits cannot be withdrawn as cryptocurrency. Please ensure you deposit using the method through which you wish to receive your withdrawals.
7. Currency
riderbet supports both fiat currency (primarily euro, €) and cryptocurrency transactions. The cashier supports 21 cryptocurrencies, including BTC, ETH, USDT, SOL, DOGE, ADA and XRP. Cryptocurrency balances are displayed and managed in their native denomination within the cashier. Fiat transactions are denominated in euros. Currency conversion rates, where applicable, are determined at the time of the transaction using the rates provided by the relevant payment processor.
8. Identity Verification (KYC)
riderbet is committed to operating in compliance with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations. Identity verification is mandatory before any withdrawal can be processed.
8.1 Required Documentation
To complete KYC verification, you will be required to provide the following:
- A valid government-issued photo identity document (such as a passport, national identity card or driver's licence).
- A selfie, taken in accordance with the instructions provided during the verification process.
- Proof of address issued within the last three months (such as a utility bill or bank statement).
- Confirmation of your payment method (such as a screenshot or photo of the card or wallet used to deposit).
8.2 Verification Process
KYC verification at riderbet is handled by Sumsub, a third-party identity verification provider. Most players complete verification within approximately 24 hours of submitting the required documents. riderbet recommends completing KYC verification before submitting your first withdrawal request in order to avoid delays.
riderbet reserves the right to request additional documentation at any time where it reasonably considers this necessary for compliance purposes, including but not limited to enhanced due diligence checks on the source of funds. Failure to provide requested documentation within a reasonable timeframe may result in a withdrawal being suspended or an account being restricted.
8.3 Ongoing Monitoring
In accordance with AML obligations, riderbet monitors account activity on an ongoing basis. Unusual or high-value transaction patterns may trigger additional verification requirements. Players are obliged to cooperate fully with any such requests.
9. Bonus-Related Payment Conditions
Bonuses and free spins claimed at riderbet are subject to their own terms, which interact with payment activity in the following ways.
9.1 Welcome Pack
The riderbet welcome pack spans five deposits and delivers a combined maximum of 300% up to €3,500 in bonus funds plus 350 free spins. Each bonus within the pack carries the following standard conditions relevant to payments:
- Minimum deposit to activate a bonus: €30 (the platform minimum deposit is €20, but €30 is required to unlock any welcome bonus).
- Wagering requirement: x40, applicable to slots only. Table games, live casino and video poker contribute 0% towards wagering requirements.
- Bonus validity: 7 days from the date of issue.
- Maximum bet whilst a bonus is active: €5 per spin or round.
- Jackpot titles: excluded from bonus play until wagering is complete.
Withdrawal requests submitted whilst a bonus is active and wagering requirements remain outstanding may result in the bonus and any associated winnings being forfeited. Players are advised to check their bonus balance and wagering progress before requesting a withdrawal.
9.2 Ongoing Promotions
Other promotions available at riderbet, including the Weekend Reload, Tuesday Boost and cashback rewards, carry their own specific wagering requirements and minimum deposit thresholds. Full terms for each promotion are published on the relevant promotional page. The cashback reward of up to 20% (scaled by VIP level) is credited with no wagering requirement. Players should refer to individual promotion pages for confirmation of terms before opting in.
9.3 Sports Welcome Offer
The sportsbook welcome offer — a 300% free bet up to €500 across three deposits — carries a x10 wagering requirement. Minimum odds restrictions apply and vary by deposit, ranging from 1.70 to 2.50. Full terms are available on the sportsbook promotions page.
10. Responsible Gambling & Payment Controls
riderbet is committed to supporting responsible gambling. Financial controls form part of this commitment. Players may contact the riderbet support team at any time to discuss deposit limits, cooling-off periods or self-exclusion options. Where a player has requested self-exclusion or account closure for responsible gambling reasons, any remaining real-money balance (excluding active bonus funds subject to incomplete wagering) will be returned to the player via their verified payment method following completion of applicable checks.
riderbet encourages all players to gamble within their means and to make use of the responsible gambling tools available on riderbet-casino.nl. If you feel that your gambling is causing harm, please contact a support organisation such as the Dutch Gambling Helpline (Loket Kansspel) or visit the responsible gambling section of the site for further resources.
11. Fraud Prevention & Security
riderbet employs a range of security measures to protect the integrity of transactions on riderbet-casino.nl. The following practices and restrictions apply to all players:
- Only one account is permitted per player, per household and per device. Multiple accounts may result in the closure of all associated accounts and the forfeiture of funds.
- Payment methods used must belong to the registered account holder. The use of third-party payment methods is strictly prohibited.
- riderbet reserves the right to delay, reverse or decline any transaction it suspects may be fraudulent, made in bad faith or in breach of these terms.
- In the event that a fraudulent transaction is identified, riderbet reserves the right to close the account, void any winnings derived from that transaction and report the matter to the relevant authorities.
- Chargebacks initiated against riderbet without prior contact with our support team may result in account suspension pending investigation.
12. Failed or Declined Transactions
Deposits may occasionally be declined by your bank, card issuer or payment provider for reasons outside riderbet's control. If a deposit fails, please contact your payment provider in the first instance. For cryptocurrency transactions, please ensure you are using the correct wallet address and network as displayed in the cashier; riderbet cannot be held responsible for funds sent to an incorrect address or via an unsupported network.
If a withdrawal cannot be completed via the original deposit method (for example, due to an expired card), riderbet will contact you to arrange an alternative. Alternative methods will only be approved following satisfactory verification of your identity and the new payment method.
13. Changes to This Policy
riderbet reserves the right to amend this Payment Policy at any time. Where changes are material, reasonable notice will be given via the site or by email to your registered address. Continued use of riderbet-casino.nl following notification of any change constitutes your acceptance of the revised policy. It is your responsibility to review this page periodically.
14. Contact & Support
If you have any questions relating to payments, verification or this Payment Policy, our support team is available 24 hours a day, 7 days a week via live chat and email at riderbet-casino.nl. We aim to respond to all email enquiries promptly. For the fastest resolution of payment queries, we recommend using live chat in the first instance.